Emergency Call 118

Chairperson's Message

 

Dear Shareholder,


On behalf of the Board of Directors, I am pleased to report that the 15-month period ended 30 June 2016 was successful in many ways.

During that period, we have maintained our focus on understanding and meeting the changing needs of our patients. As stated in my message at the beginning of this year, our mission has been to unfold a vision of excellence. In order to achieve this, we empowered management to increase the level of care whilst placing people at the centre of its preoccupations and focus. We have invested for the future and introduced new services at different touch points. Despite very high occupancy levels, our already excellent clinical metrics continue to improve. Patients’ and consultants’ satisfaction levels reached new heights and our dedicated staff reported record levels of engagement.

This outstanding clinical performance was reflected in our financial figures. The revenue for the 15-month period ended 30 June 2016 is Rs. 994M (Rs. 643M for the year ended 31 March 2015) and profit after tax of Rs. 106.8M (Rs. 57.4M for the year ended 31 March 2015). This sound financial situation allowed the Company to maintain a good dividend pay-out and a positive cash flow.

These outcomes have been achieved through the skill, dedication and hard work of our management team and staff and reflect the benefit of our long-term major investment programme. During the year, we invested a further Rs. 38M on a mixture of upgrading existing facilities, new developments in technology and launching new services while taking proactive actions to streamline certain activities with lower growth prospects.

During the year, we also improved good governance and ethics and revisited the structure, composition and terms of reference of the different board committees. We are developing a Board Charter and already have a Code of Business Conduct and Ethics in place.

I am proud that Fortis Clinique Darné has a diverse culture. This is essential to ensure that we remain inclusive, innovative and focused on the needs of our extremely diverse customer base across multiple geographies. Our hospital’s success is built around our people’s commitment and their relentless pursuit on improving our customers’ experience.

Looking ahead, we are committed to expanding our activities on the island and are considering different options that would allow us to offer improved and state-of-the-art facilities for our patients and doctors.

On a personal note, I wish to thank all my fellow directors for their valuable contribution and support during the year.

Finally, on behalf of the Board, I would like to thank and extend our appreciation to all the staff, management and doctors for their hard work and relentless commitment over the period under review.

Mrs. Christine Sauzier
Chairperson

To provide professional health services in a caring and friendly environment