The Medical & Surgical Centre Limited Group has achieved a remarkable performance for the year ended March 31, 2011 with a Revenue figure of Rs. 444 M (9 months to March 31, 2011 - Rs. 285 M), and a profit after taxation of Rs. 27.9 M (9 months to March 31, 2011 - Rs. 3.7 M). This performance has been achieved through continuous effort and investment in medical and human resources. The main highlights for the year being:

 • Investment in Property, Plant and equipment in excess of Rs. 36 M to improve the facility and increase the range of services on
    offer
 • The creation of a boutique unit for maternity and paediatrics branded as "The Nest"
 • The creation of a new Chemotherapy lounge
 • The launch of an Advanced Cardiac Life Support Ambulance
 • Introduction of a Patient Welfare Department to facilitate our interactions with patients with a focus on providing improved
    services
 • Alignment of the existing Nursing program with the Nursing Quality Improvement program of Fortis India
 • Marketing campaigns to showcase trust, patient centricity and clinical expertise
 • Development of International business with special focus in Madagascar

I am confident that the Clinique is gearing towards a higher level of service and care and with the efforts and determination of one and all, the coming year will also be fruitful both in terms of medical programs and financial results. On behalf of my fellow Directors I wish to thank
Dr. Narottam Puri, the outgoing Chairperson of the Board for his positive contributions towards the Group.

My thanks and sincere appreciations also go to all the Directors and all members of the Clinique's staff and management for their excellent work, which contributes to the success of Fortis Clinique Darné.

Jean-Pierre Dalais
Chairperson