• You have the right to be treated with respect, consideration, compassion and dignity, in a safe and clean environment regardless of your age,
gender, race, origin, religion, sexual orientation or disabilities.
• You have the right to be addressed by your proper name and to be informed about the names of the doctors, nurses and other healthcare team members involved in your care.
• You have the right to full consideration of your privacy, dignity and confidentiality in care discussions, examinations and treatments.
• You have the right to a clear explanation by your doctor about your diagnosis, as well as the benefits and risks of each treatment and expected outcome.
• You have the right for protection from physical abuse and neglect.
• You have the right to participate in decisions involving your healthcare, except when such participation is contradicted for medical reasons. You have the right to refuse any treatment.
• You have the right to clarify all your doubts before signing the consent forms such as general consent forms and consent forms for surgery/anaesthesia/high risk procedures.
• You have the right to be informed about pain and pain relief measures and to participate in your pain management plan.
• You have the right to request for a second opinion and change your doctor.
• You have the right to agree to, or refuse to, take part in medical research studies. You may at any time withdraw from a study and it will not affect your usual medical care.
• You have the right to be involved in your discharge plan. Prior to your discharge from the hospital, you will receive information about follow up care that may be needed
You have the right to information on the following :
• Patient conduct and responsibilities
• Services available at our hospital
• Provisions for after hours and emergency care,
• Fees for services; payment policies; advance directives as required by state or national law and regulations,
• Credentials; and accurate information regarding the competence and capabilities of the organization.
• You have the right to inspect and request a copy of your medical records
• You have the right to make suggestions and express grievances; to receive a personal response to same, if so requested; and to have continued access to care without intimidation, threat, coercion, discrimination, and other retaliatory action. No person will be asked to waive his or her rights, including the right to file a complaint regarding privacy, as a condition of treatment
• You have the right to know the expected cost of treatment.
• You have the right to have an interpreter, if you do not understand the medium of communication.
Right to Confidentiality
• At Fortis Clinique Darné, you can be assured of complete privacy and confidentiality during your stay at the hospital and after discharge. Your records, in-patient as well as out-patient, will be treated with utmost confidentiality.
Patient's Responsibilities
As a patient, you are responsible for the following:
• To keep appointments, be on time for appointments, and to call your doctor/hospital if you cannot adhere to the appointment timing
• To provide complete and accurate information, including your full name, address, telephone number of your residence, date of birth, insurance carrier and employer, whenever required
• To provide accurate and complete information about current and past illness, medications, and other matters pertaining to your health
• To follow the treatment plan recommended by your doctor or express concerns regarding your ability to comply
• To actively participate in your pain management plan to keep your doctors and nurses informed of the effectiveness of your treatment
• For your actions if you refuse treatment or do not follow the doctor's instructions
• To take care of your belongings. Please leave your valuables at home and only bring necessary items for your hospital stay
• To treat all hospital staff, other patients and visitors with courtesy and respect; to abide by the hospital rules and safety regulations; to be considerate of noise levels, privacy and number of visitors; to comply with a no smoking policy
• To provide complete and accurate information about your health insurance coverage and to pay your bills in a timely manner
• To report any issues, complaints or concerns that may affect your care. We also request you to candidly complete the Patient Feedback Form before you leave the hospital, to help us constantly improve our services
• You have the right to be addressed by your proper name and to be informed about the names of the doctors, nurses and other healthcare team members involved in your care.
• You have the right to full consideration of your privacy, dignity and confidentiality in care discussions, examinations and treatments.
• You have the right to a clear explanation by your doctor about your diagnosis, as well as the benefits and risks of each treatment and expected outcome.
• You have the right for protection from physical abuse and neglect.
• You have the right to participate in decisions involving your healthcare, except when such participation is contradicted for medical reasons. You have the right to refuse any treatment.
• You have the right to clarify all your doubts before signing the consent forms such as general consent forms and consent forms for surgery/anaesthesia/high risk procedures.
• You have the right to be informed about pain and pain relief measures and to participate in your pain management plan.
• You have the right to request for a second opinion and change your doctor.
• You have the right to agree to, or refuse to, take part in medical research studies. You may at any time withdraw from a study and it will not affect your usual medical care.
• You have the right to be involved in your discharge plan. Prior to your discharge from the hospital, you will receive information about follow up care that may be needed
You have the right to information on the following :
• Patient conduct and responsibilities
• Services available at our hospital
• Provisions for after hours and emergency care,
• Fees for services; payment policies; advance directives as required by state or national law and regulations,
• Credentials; and accurate information regarding the competence and capabilities of the organization.
• You have the right to inspect and request a copy of your medical records
• You have the right to make suggestions and express grievances; to receive a personal response to same, if so requested; and to have continued access to care without intimidation, threat, coercion, discrimination, and other retaliatory action. No person will be asked to waive his or her rights, including the right to file a complaint regarding privacy, as a condition of treatment
• You have the right to know the expected cost of treatment.
• You have the right to have an interpreter, if you do not understand the medium of communication.
Right to Confidentiality
• At Fortis Clinique Darné, you can be assured of complete privacy and confidentiality during your stay at the hospital and after discharge. Your records, in-patient as well as out-patient, will be treated with utmost confidentiality.
Patient's Responsibilities
As a patient, you are responsible for the following:
• To keep appointments, be on time for appointments, and to call your doctor/hospital if you cannot adhere to the appointment timing
• To provide complete and accurate information, including your full name, address, telephone number of your residence, date of birth, insurance carrier and employer, whenever required
• To provide accurate and complete information about current and past illness, medications, and other matters pertaining to your health
• To follow the treatment plan recommended by your doctor or express concerns regarding your ability to comply
• To actively participate in your pain management plan to keep your doctors and nurses informed of the effectiveness of your treatment
• For your actions if you refuse treatment or do not follow the doctor's instructions
• To take care of your belongings. Please leave your valuables at home and only bring necessary items for your hospital stay
• To treat all hospital staff, other patients and visitors with courtesy and respect; to abide by the hospital rules and safety regulations; to be considerate of noise levels, privacy and number of visitors; to comply with a no smoking policy
• To provide complete and accurate information about your health insurance coverage and to pay your bills in a timely manner
• To report any issues, complaints or concerns that may affect your care. We also request you to candidly complete the Patient Feedback Form before you leave the hospital, to help us constantly improve our services
