Our dedicated Patient Welfare Department has been created with an aim to enhancing focus on patient satisfaction. Patient satisfaction indexes are the
best measure to ascertain how well a hospital is functioning and this department reiterates our patient-centric approach. Fortis Clinique Darné has
achieved the highest level of patient satisfaction with an average of 98% of patient feedbacks throughout the year, indicating that they would either
return to or recommend the hospital to friends and family.
The philosophy of Fortis Clinique Darné is to provide the best medical care to patients, by combining 'Clinical Excellence' with 'Compassionate Patient Care'. Patient satisfaction is measured on the efficiency of our Help Desk, on the comfort of their rooms, the medical and nursing processes, on the discharge process and on the overall behaviour of the Fortis Team. Fortis Clinique Darne also prides itself in providing the highest quality of meals to their patients. Hospital food can also be tasty! Our dishes have been carefully selected by our in-house Dietician not only for their taste but also for their nutritional value. We now offer a Room Service Menu for all our patients.
Fortis is guided by its values and one of our values is Upholding Innovation and Continuous Improvement. Our surveys aim to help us understand our patients and their needs and how we can improve the services provided to ensure that their stay with us is as comfortable as possible.
Please click below for our feedback forms. Kindly fill them in and drop them in one of our 'Suggestion Boxes' around the clinic.
In patient Feedback Forms
The philosophy of Fortis Clinique Darné is to provide the best medical care to patients, by combining 'Clinical Excellence' with 'Compassionate Patient Care'. Patient satisfaction is measured on the efficiency of our Help Desk, on the comfort of their rooms, the medical and nursing processes, on the discharge process and on the overall behaviour of the Fortis Team. Fortis Clinique Darne also prides itself in providing the highest quality of meals to their patients. Hospital food can also be tasty! Our dishes have been carefully selected by our in-house Dietician not only for their taste but also for their nutritional value. We now offer a Room Service Menu for all our patients.
Fortis is guided by its values and one of our values is Upholding Innovation and Continuous Improvement. Our surveys aim to help us understand our patients and their needs and how we can improve the services provided to ensure that their stay with us is as comfortable as possible.
Please click below for our feedback forms. Kindly fill them in and drop them in one of our 'Suggestion Boxes' around the clinic.
In patient Feedback Forms
